About us – SBB train station

Our aim is to provide the highest quality in treatment, equipment, selection of materials and training. We offer a wide and specialized range of dentists.

Sustainability is a crucial factor in the choice of treatment methods and materials for the benefit of the patient.


Contact

Opening times of the SBB train station practice

Open 365 days a year.
Monday to Friday: 7 a.m. – 10 p.m.
Saturday: 8 a.m. – 20 p.m.
Sundays and public holidays: 10 a.m. – 4 p.m.

Centralbahnstrasse 20, 4051 Basel
+061 227 70 70
basel@diezahnaerzte.ch

* Our practice is wheelchair accessible.

Parking spaces are available in the Centralbahnparking. There are enough parking spaces in the underground car park.

Easily accessible by tram, bus, train and car.
Bus No. 30, 50 | Tram No. 1, 2, 8, 10, 11

 

Emergency service open 365 days a year at the SBB train station

Our practice in the health center, SBB train station, is designed in such a way that we can maintain a permanent emergency service for everyone during our opening hours.

Opening hours

Monday to Friday: 7 a.m. – 22 p.m.
Saturday: 8 – 20
Sundays and holidays : 10 a.m. – 16 p.m.

In the Basel health center, SBB train station
Centralbahnstrasse 20, 4051 Basel

T: +061 227 70 70

Thanks to our own dental laboratory and modern, computer-aided procedures, we are able to offer appropriate immediate solutions after accidents, toothache or aesthetic problems.

We are easily accessible both by public transport and by car. You will find parking spaces in the immediate vicinity of the health center, whose pharmacy is also open daily until 10 p.m.

Guarantee services

As with all medical services, the diligence of the work, but not the success of the medical measures, can be guaranteed with dental work.

If the treating dentist violates his duty of care, he (or his liability insurance) is responsible for this.

The statute of limitations is 10 years and begins from the end of the treatment. The situation is different for dental workpieces. From a legal point of view, it is a work contract and not an order between the patient and the dentist, as applies to the rest of the treatment. The guarantee for a work contract runs for 1 year. This one-year guarantee applies to the contractual relationship between dentist and dental technician.


Dental insurance

In Switzerland, it is possible to take out dental insurance in addition to basic insurance. The range of insurances is large, but the conditions vary greatly.
For children, it makes sense to take out dental insurance as early as possible. Usually no certificate from the dentist is required before the age of 5 and you will be accepted by the health insurance company without any problems. We recommend that you use this time window.

If dental insurance is to be taken out for an adult, it is important that everything is in order beforehand. If an insurance company sees that future treatments are to be expected, there is a good chance that you will be rejected.

Do you already have supplementary insurance?

Then, after you have paid the dental bill, you can simply send a copy of the bill to your insurance company. They will refund you part.


Pricing policy

We adhere to the official Swiss dentist tariff, which was negotiated between the dental association and the social insurance companies.

Tax points

  • 1.00 for Suva tariff etc.
  • 1.20 for private patients analogous to the reception desk

Payment modalities

  • Analogue reception
  • Advance payment for new patients CHF 250
  • 5% cash discount, also for EC / postcards
  • 2% for credit cards
  • Otherwise billing via Zahnärztekasse (ZAK)
  • Partial payment agreements etc. after agreement with ZAK

Missed appointments

  • Cancel appointment 24 hours in advance. You will be charged for the consultation if you do not cancel your registration in good time.

Ombudsman

If you have any suggestions or criticism, please contact our ombudsman:

ombudsstelle@diezahnaerzte-sbb.ch